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Visitation Policy

At this facility, we comply with the State of Florida Senate Bill 988, “No Patient Left Alone Act.”  Florida Statutes 429.28 (d) Resident Bill of Rights and Administrative Code, the Law and Rules with F.A.C. Rule 59A-36.007 (10) infection Control Procedures.

  1. All visitors may visit during typical business hours of 9 am - 9 pm. Unless it is an emergency.

  2. Entrance and exit doors of the facility are locked at 9:00 p.m. visitation is allowed outside of these hours for visitors who request admittance by ringing the doorbell at the front entrance.

  3. Mask wearing inside the facility is optional. 

  4. All visitors must complete the sign in/out form for every visit.

  5. Practice proper infection control during visitation with resident.

At times there may be circumstances which restrict resident visitation, such as pandemic, flu, or presence of infectious diseases which may require isolation. Florida Statute 408.823, the "No Patient Left Alone Act" requires Palms Royale ALF to implement a policy that allows a resident to have in-person visits by an essential caregiver during these circumstances. The visitation policies and procedures required by the statute must allow in-person visitation by essential caregivers in all the following circumstances, unless the resident, client, or patient objects.

  1. End-of-life situations.

  2. A resident, client, or patient who was living with family before being admitted to the provider's care is struggling with the change in environment and lack of in-person family support.

  3. The resident, client, or patient is making one or more major medical decisions.

  4. A resident, client, or patient is experiencing emotional distress or grieving the loss of a friend or family member who recently died.

  5. A resident, client, or patient needs cueing or encouragement to eat or drink which was previously provided by a family member or caregiver.

  6. A resident, client, or patient who used to talk and interact with others is seldom speaking.

 

Before in-person visitation, all essential caregivers must adhere to the following procedures: F.S. 429.28(d), F.A.C. Rule 59A-36.007 (10)​

  1. Sign in upon entering the facility and before interacting with any staff, residents, family members, or friends.

  2. Comply with the infection control and education policies for visitors. Infection control policies may require a visitor to wear personal protection equipment (PPE) including properly wearing a face mask and other necessary PPE and performing hand hygiene. Staff will provide directions on the proper use of PPE.

  3. The visitor shall sign this policy acknowledging an understanding of the visitation policies. Failure of visitors to adhere to the policy shall result in suspension of in-person visitation.

  4. Submit to a screening which may include temperatures and/or a questionnaire about health status.

  5. Visitation hours will be 9 a.m.-9 p.m. as per FS 429.28(1)(d). Any visitation outside of those hours will be considered upon request to the administrator. During these hours, in-person visitation by the essential caregiver is allowed for at least 2 hours daily in addition to any other visitation authorized by the provider.

  6. While minimizing physical contact and social distancing may be encouraged to limit exposure, consensual physical contact between a resident, client, or patient and the visitor is NOT prohibited.

  7. A resident, client, or patient may designate a visitor who is a family member, friend, guardian, or other individual as an essential caregiver.

​Palms Royle takes our commitment and wellbeing of our residents seriously, and this includes a resident's right to visitation with their family.

Please be aware that coming into the facility for visitation means that you are aware of the risks associated with visiting a facility and assume all responsibility for your health and wellbeing and that of the resident. You are also agreeing to abide and follow the visitation policy that we have put into place. 

 

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